Karir
Longan khusus menyediakan layanan pemuihan utang yang telah jatuh tempo, kegiatan perusahaan selalu mengarah pada perkembangan yang dinamis dan berkelanjutan. Kami menetapkan tujuan yang ambisius dan berusaha untuk mencapainya sampai akhir. Jika Anda dinamis, berorientasi pada tujuan, dan suka bekerja dalam tim, Longan akan menjadi pilihan yang tepat untuk karier Anda!
Manfaat karyawan saat bekerja di Longan:
Pekerjaan tetap dengan gaji yang layak
Mendukung pengembangan karir profesional
Waktu kerja yang fleksibel
Benefit dan asuransi yang lengkap
Peluang untuk pengembangan karir di sektor keuangan
Lingkungan kerja yang menarik
Kesempatan untuk bekerja, tumbuh dalam tim dan menjadi ahli dalam industri
Mematuhi ketentuan undang-undang ketenagakerjaan saat ini
Dukungan dan kerjasama rekan-rekan
Peluang dan motivasi untuk berkembang
Tim pembinaan dan pendampingan profesional
Company Name: PT Longan Management Services.
Subordination: direct to Country Manager.
Stages of the interview: 2.
Responsibilities:
- Research and target potential clients and partners.
- Approach and coordinate with clients potential NPL transactions.
- Achieve target of partnerships and transactions with Financial institutions.
- Communicate with clients to build and maintain a strong partnernships.
- Create SOP for follow up to transactions and customer service.
- Capable of resolving escalated issues from clients and coordinate with other departments.
- Follow-up to after-transaction customer service in order to ensure long-term relationships with clients and partners
Requirement:
- At least 5 years of experience in commercial department, sales b2b or business development. Preferably in financial industry
- Target oriented.
- Strong negotiation skills.
- Excellent interpersonal skill to adjust and interact will all levels of personnel.
- Outstanding verbal, written and problem-solving skills.
- Full proficiency of English and Bahasa languages.
- Ability to multi-task.
- The ability to influence and negotiate with Sr management.
- The ability to think creatively and strategically.
- Strong verbal and written communications skills.
- Shows initiative, responsible, team player, good problem- solving and decision-making skills.
Office location: Jakarta.
Please send CV to [email protected]
Company Name: PT Longan Management Services.
Subordination: direct to Head of Collections.
Stages of the interview: 2.
Responsibilities:
- Conduct quality audits on each team member, ensuring team members meet and/or exceed service standard key performance indicators
- Conduct audits on all forms of communication, including Voice and Email
- Monthly review with each team member their individual quality scores, having them listen or evaluate the calls, emails and/or chats themselves.
- Provide feedback, examples and mentoring on areas which need improvement while providing praise on those areas where the team member is exceeding expectations.
- Offer recommendations on non-performing team members to management.
- Must be detail oriented, consistent with follow up and coaching
- Provide a detailed monthly report on the department quality audit scores, frequently missed standards, and recommendations for areas of improvement which fall below the department KPI’s.
- Any other responsibilities that may be assigned from time to time by Management.
Requirement:
- Must have at least 3 years of experience in a call center.
- Data analytics background helpful but not required
- Proficient in English and Bahasa Indonesia is strongly preferred.
- Excellent communication and interpersonal skills, both verbal and written.
- Customer centric attitude and works well under pressure.
- Excellent time management, organizational and motivational skills.
- Analytical to be able to spot trends and identify areas of improvement.
- Must have a positive and enthusiastic personality.
- Ability to work independently as well as in a group environment
- High collaboration and adaptable to changes in a dynamic environment.
- Work is subjected to change to meet business/operational needs.
Office location: Badung, Bali.
Please send CV to [email protected]
Jika Anda belum menemukan posisi pekerjaan yang cocok saat ini, kirimkan resume Anda melalui email
[email protected]
